![](https://cdn.govexec.com/media/featured/cx_summit_livestream.png)
![background image](https://cdn.govexec.com/media/jeffs/bgcxsummit17q1.jpg)
![](https://cdn.govexec.com/media/featured/cx_summit_livestream.png)
![](https://cdn.govexec.com/media/featured/blumenthal.png)
Adjunct Professor, Marketing, University of Maryland University College
![](https://cdn.govexec.com/media/featured/kathy_conradcx_summit.png)
Director, Digital Government, Accenture Federal Services
![](https://cdn.govexec.com/media/featured/lynda_daviscx_summit.png)
Chief Veterans Experience Officer, Department of Veterans Affairs
![](https://cdn.govexec.com/media/featured/farenthold.png)
(R-TX-27)
![](https://cdn.govexec.com/media/featured/gautiercx_summit.png)
Director of Governmental and Public Affairs, U.S. Coast Guard
![](https://cdn.govexec.com/media/featured/maryann_monroecx_summit.png)
Director of Customer Experience, HighPoint Global
![](https://cdn.govexec.com/media/featured/plozaicx_summit.png)
Director of External Communications, Office of Strategic Communications and Public Affairs at the Transportation Security Administration
![](https://cdn.govexec.com/media/featured/malek_ben_salemcx_summit.png)
Senior Manager, Security R&D, Accenture Labs
![](https://cdn.govexec.com/media/featured/woodcx_summit.png)
Associate Director for Consumer and Business Education, Federal Trade Commission
![](https://cdn.govexec.com/media/featured/chuck_youngcx_summit.png)
Managing Director, Public Affairs, Government Accountability Office
![](https://cdn.govexec.com/media/featured/mohanacx_summit.png)
Staff Correspondent, Nextgov
![](https://cdn.govexec.com/media/featured/jeremy_zilarcx_summit.png)
Director of DigitalGov, General Services Administration
![](https://cdn.govexec.com/media/featured/frankcx_summit.png)
Executive Editor, Nextgov
![background image](https://cdn.govexec.com/media/jeffs/blubg_rfrs_web.png)