About
In these days of increasing citizen expectations and aging physical and technology infrastructure, our government services, resources, and workforces are being stretched thin. Through automation and the creation of transparent, streamlined processes your peer organizations are gaining enhanced management of risk, easier adaptability to change, improved service delivery and lower costs. In this engaging, outcome-driven webinar, learn how your peers in cities and counties across the country are employing modern technology and best practices to reduce risk and costs and drive value for their communities.
You’ll hear from subject matter experts with case studies on:
• Using business process management to deliver transparent and efficient community services aligned with policy
• Employing continuous improvement tactics across public services to increase quality, reduce costs and respond more quickly to policy changes and unplanned events
• Coordinating efficiencies of your employee work schedules, preventive maintenance of assets and better management of your physical infrastructure with a comprehensive, enterprise-wide approach
• Ensuring timely and effective knowledge transfer amongst your skilled workforce to maintain a “right skills, right parts, right tools, at the right time” approach to service delivery
• Capitalizing on the Infrastructure Investment and Jobs Act funding to modernize your work efforts and asset management tools
