Built to Last

When much of what was considered “normal” was abruptly upended in 2020 and 2021, government organizations have had to adapt to new work environments and great levels of service demands like never seen before. How have organizations fared, particularly those with less data efficiency? Have employees felt supported by their technology while working from afar? What can agencies glean from this information as they adapt moving forward? To answer these questions and more, Government Business Council (GBC) conducted a survey in June and July of 2021.