Cracking the code

Government agencies today face a daunting challenge: managing increasingly complex programs while striving for greater simplicity and efficiency. This balancing act is especially challenging in the digital age, where threats constantly evolve and citizen expectations for seamless digital services are higher than ever.

During a recent GovExec TV episode, Executive Producer George Jackson sat down with Jennifer Franks, director of the Center for Enhanced Cybersecurity at the Government Accountability Office (GAO), and KJ Lian, public sector data and AI specialist team lead at AWS. Throughout their conversation, Franks and Lian explored how agencies are tackling these challenges, leveraging technology to reduce bottlenecks and enhance citizen services along the way.

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