Delivering on Digital Government: Achieving the Promise of Artificial Intelligence

In an era of rapid technological change and nearly limitless possibilities, artificial intelligence (AI) and machine learning stand out for their potential to transform our society. Private sector adoption across retail, finance, e-commerce companies and more paint a picture of increased efficiency and productivity gains, enhanced customer service, and greater protection from fraud and cyber risks. In health care, the ability to glean previously unattainable insights from massive amounts of data has the potential to save lives as researchers and practitioners can better predict diseases and outcomes.