Digital transformation is a complex but essential journey for government at all levels, from state and local organizations to federal agencies. As manual and paper-based processes become used less and the government workforce looks to do more with fewer resources, modernization is key.
While there’s an urgent need to digitize inefficient paper processes, printing and scanning still play a pivotal role in supporting the constituent experience. Governments need to check all boxes: Digitizing all they can, while supporting the print and scan processes that continue to be necessary.