Technology empowers the government mission: it’s that simple. As agencies make strides to modernize IT infrastructures to better deliver services, many have begun rethinking their networks and utilizing technology partnerships. Since creating, managing and supporting IT applications, devices and solutions can become a drain on public resources and talent, agencies often outsource their IT needs through managed or professional services, freeing government offices from thorny technology minutiae to focus on other mission-critical efforts.
But how are managed and professional services distinct? What are their benefits and considerations? And how can these services be effective in times of crisis? In this webcast, Nextgov and Route Fifty sat down with federal, state and local leaders to explore how technological partnerships can affect scalability, customer experience, incident response and more.