Americans Love Government--and Beer

Last year, federal agencies reached an all-time high in customer satisfaction. The government received a score of 72.1 out of a possible 100 on the American Customer Satisfaction Index.

This year, Americans are expressing their satisfaction with organizations of a different sort. The latest customer satisfaction ratings show that consumers are more satisfied than ever with the quality of beer produced by Anheuser Busch, Miller, and Coors.