Metrics
One of the things I've thought about over the past couple of years is how to create the correct measurements to capture the actual, relevant data agencies need to measure their performance. And it amazes me how frequently metrics that seem obvious can obscure a problem. For example, if agencies are hiring acquisition officers away from other agencies, those transfers shouldn't count as new federal employees. Sure, they're new to the agency, but they're not actually a measure of how may acquisition officers an agency is finding from outside the government. Or, if Inspectors General actually want to measure their output, perhaps it should be required that they track how many of their recommendations agencies actually implement to the end stage or address fully?
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