Does Improving Personnel Policy Require IT Investments?

I didn't read the Office of Personnel Management's new strategic plan with an eye towards information technology, but Brittany Ballenstedt over at Wired Workplace did, and she makes what seems to me to be a very good point:

While the plan includes some notable investments in IT, I was somewhat surprised that it did not emphasize more investments in technology and social media, especially when it comes to recruiting and retaining the workforce of the future. Do you think technology will be central to accomplishing many of OPM's long-term goals?

Maybe it's just that IT isn't OPM's bailiwick, and specific tech requests or plans will come out in future budgets. But the idea that improvements to technology, especially for communication, are critical to the future of personnel reform strikes me as essentially correct.