THE METHODOLOGY
In March and April of 2019, Government Executive Media Group fields a study to a random sample of Government Executive, Nextgov, Defense One, and Route Fifty readers. Qualified respondents are decision-makers currently working in government who responded to a series of demographic questions.
The companies selected to be tested are determined by a number of factors including current business in government, major contracts, competitors and level of familiarity. The test of familiarity is refreshed every year to include new companies who qualify.
Using a rigorous survey-based analysis, GBC identifies and validates a list of attributes most strongly linked to purchasing decisions. The attributes found and included in the study are: trustworthiness, expertise, experience, innovation, customer service, employee care, value and customized products.