The Critical Connection
Top 5 Takeaways in the Next Era of Benefits Administration
Benefits administration is one of the most essential functions of government, providing critical services to those most in need and functioning as a bond of public trust. The COVID-19 pandemic caused a sudden influx of new clients into benefits systems across the country, shining light on cracks in the system and prompting new and creative solutions. To learn more about current pain points and visions for the future of benefits administration, GBC spoke with experts and surveyed benefits administrators in the field, pulling their insights and secondary analysis into this Top 5 issue brief.
Explore this GBC Top 5 to learn more about:
- The challenges and opportunities that benefits administrators see in their work
- Technology's growing role in streamlining key services
- Emerging opportunities in the field of benefits administration
Check out additional insights in this GBC Survey Report.
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