Effective Digital Strategies for a Nation in Crisis
How the Government can Harness IT Modernization to Ensure Critical Service Delivery
IT modernization is no longer just an aspiration; it’s critical to the health of the nation. Widespread emergencies, such as the COVID-19 pandemic and natural disasters, have thrust government services to the forefront, with citizens depending on access to fast, digital channels that not only anticipate service needs, but also circumvent traditional bottlenecks. To explore the need of IT modernization in the face of emergencies, Government Business Council (GBC) developed the following issue brief.
Download the GBC Issue Brief to learn more about:
- The challenges to service delivery effectiveness
- The case for IT modernization
- Next steps for agencies on their IT journey
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