10 Ways to Foster Relationships in 10 Minutes or Less
Many leaders don’t take time to nurture relationships with their stakeholders. That’s a mistake.
I often hear from leaders that they have higher priorities on their plate than making connections with others. The truth is that things don’t get done if you don’t connect to the people who are contributing to those deadlines and bottom-lines. Why would others care about you and the organizational initiatives you’re responsible for if you don’t show that you appreciate and value their contributions?
There are many things you can do to foster amazing, supportive relationships in a small amount of time.
Consider the following that could be done in 10 minutes or less:
Tell them what they’re doing well. Your stakeholders are weary of critical feedback. Try watching for what others are doing well and tell them what you notice.
Write a thank-you note. Handwritten is best but even an email thanking someone for their support, kindness, or an extra effort will go a long way to build a relationship.
Encourage them when they’re down. Everyone needs a little extra “I know you can do it!” from time to time. Watch for opportunities to encourage others.
Coach them when they’re stuck. Ask, “What would you do if you weren’t stuck (afraid, angry, upset)?” or “How can I help?” to get someone unstuck.
Let them know you’re thinking of them. Has someone been absent from work for a while? Let them know you are thinking of them.
Let them talk. Ten minutes of listening to someone goes a lot further in creating a relationship than talking to them. Just listen to them, even if you disagree.
Ask them about their family, their history, or their hobbies. When you learn a little more about their life outside of work, you have a conversation starter for the next time you see them that will continue to foster your relationship.
Ask them a question that will make them think: “What are you really good at?” or “What makes you happiest at work?” or “Who can help you?” are all good places to start. Questions like that are gifts that provide insight.
Be present. Sometimes, the best thing you can do for someone is to just focus on them.
Meet them in person or pick up the phone: Email is overrated and often misunderstood. Walk to their office, or if they are too far away, pick up the phone for a conversation. These are better way to handle sticky subjects or smooth over misunderstandings.
You can nurture important work relationships in very little time between all those other important things you do. (And by the way, don’t you need good, strong relationships to help you get those important things done?).
Mary Jo Asmus is an executive coach and a recovering corporate executive who has spent the past 12 years as president of Aspire Collaborative Services, an executive consulting firm.