The IRS remains an ageny that often relies on paper forms. kAREN BLEIER/AFP via Getty Images
Going Paperless Is Harder Than It Seems For Agencies
Iron Mountain Government Solutions' Melissa Carson joins the podcast to discuss how agencies are progressing in compliance with moving away from paper records in accordance with directive M-19-21.
In 2019, the Office of Management and Budget and the National Archives and Records Administration brought forward the government-wide directive M-19-21 as a way to move forward how government records are managed. In moving toward going paperless in recordkeeping, modernization remains a priority, but agencies are still behind on the process.
Melissa Carson is Vice President and General Manager of Iron Mountain Government Solutions where she leads a portfolio for the public sector. She joined the podcast to discuss the M-19-21 memo and how government records are managed.
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