Nextgov
Federal Government Provides ‘Worst of the Worst’ Customer Experiences
Federal agencies and programs like Healthcare.gov continue to rank toward the bottom of Forrester Research's Customer Experience Index.
Nextgov
Industry’s Case Against Shared Services
Keeping agency systems diverse could protect them from attack, two cybersecurity professionals said.
Nextgov
NSA Quietly Awarded a Classified $2.4 Billion Tech Contract With More to Come
CSRA wins the NSA’s Groundbreaker recompete to modernize portions of the intelligence community’s IT infrastructure
Nextgov
FTC Cracks Down on Social Media Stars Who Don't Reveal Sponsorships
FTC's truth-in-advertising mission is old but not it's tackling social media.
Nextgov
Senate's Self-Driving Car Bill Encourages Bug Disclosure Program
Unlike House legislation, the bill envisions a cyber vulnerability disclosure program for the self-driving car sector.
Nextgov
Lawmakers Push Again to Mandate Mobile-Friendly Federal Websites
New federal websites would have to be easy to view on smartphones and other devices, according to a Senate bill.
Nextgov
DARPA Wants to MacGyver the Internet Using Only What's in Troops' Pockets
The research agency wants to tap the computer power of the devices warfighters already have to network anywhere.
Nextgov
Technology Could Enable Better Suicide Prevention for Veterans
To better take care of high-risk patients, the Veterans Affairs Department needs to get technology that frees up caregivers' time.
Nextgov
Federal Government Needs a Gatekeeper for Data-based Reform
The government will likely need a data-centric agency and new positions to protect privacy as it expands the use of confidential data, the Commission on Evidence-Based Policymaking said.
Nextgov
Congress Wants Answers About the Equifax Breach
The House also passed self-driving car bill and the Homeland Security Department reorganization got a favorable CBO score.
Nextgov
Guess Which Gender Trusts Artificial Intelligence More?
As the government deploys artificial intelligence tools, it may need to address a gender gap in trust.
Nextgov
No Easy Fix for Cyber Workforce Shortage
A lot of things can move the ball on cyber hiring but there’s no big plan to close the gap.
Nextgov
VA Needs to Better Track Teleworking Employees
The department needs to ensure employees are still processing claims in a timely and accurate manner, GAO said.
Nextgov
Nations That Hack the U.S. Could Face ‘Real World’ Consequences, Homeland Security Adviser Warned
The administration wants to punish hackers in a way that "modifies behavior," Tom Bossert said.
Nextgov
Watchdog: Agencies Aren’t Even Trying To Meet Data Center Optimization Goals
At most, five agencies have met or exceeded White House targets for making data centers more efficient.
Management
Commission on Evidence-Based Policy Calls for Interagency Coordination
Report recommends a National Secure Data Service that would help with specific projects without compromising privacy.
Nextgov
Virtual Assistants Don’t Always Understand You. That’s a Problem.
The Homeland Security Department’s chatbot “Emma” sometimes struggles to process some Spanish language requests because not everyone says green card the same way.
Nextgov
Homeland Security Adviser Urges Congress to Renew Controversial Surveillance Power
Tom Bossert warned letting Section 702 of the Foreign Intelligence Surveillance Act sunset would have grave security consequences.
Nextgov
Army Logistics Renews $135M Cloud Contract—And Gets Watson
Watson will analyze sensor data from vehicles to improve the service's predictive maintenance.
Tech
GSA Awards Contract for $700B Federal Charge Card Program
Citibank and U.S. Bank will potentially run the government program until 2031.
Almost There!
Help us tailor content specifically for you: