Nextgov
Improve Your Agency's Customer Experience in 8 Steps
ACT-IAC unveiled a playbook for overhauling citizen-facing services.
Nextgov
Government’s IT Watchdog on the Tech Challenges He Leaves Behind
After 16 years, the Government Accountability Office’s IT Director Dave Powner has seen federal technology improve but here’s what he hopes agencies and Congress continue to work on.
Management
SpaceX Pulls Ahead of Boeing in the Race to Fly American Astronauts
NASA says both companies are behind schedule—but one is closer to the finish line.
Nextgov
How A Human Resources System Could Revolutionize the Army
Army program managers took a mandate to upgrade the service’s payment systems and turned it into a way to unearth soldiers’ hidden talents.
Tech
Too Much of a Good Thing at NASA
The agency’s culture of optimism is essential for launching people and robots into space. But it can lead to problems with budgets and deadlines.
Nextgov
DHS Stands Up New Cyber Risk Center to Protect High-Value Targets
The center will free up NCCIC to work on cyber threat sharing and incident response, officials say.
Nextgov
VA is Rethinking Its Entire Online Presence
The Veterans Affairs Department wants to know what it would take to create a one-stop online shop for veteran services.
Nextgov
Senators Want to Double Funding for Putting Commercial Drones in the Air
A bipartisan amendment would double 2019 funding for FAA’s efforts to integrate drones into national airspace.
Defense
Pentagon To Start Creating Space Force — Even Before Congress Approves It
Within months, Defense will start standing up a new combatant command, a new space-procurement agency, and a new Space Operations Force.
Nextgov
Supply Chain Cybersecurity a Major Legislative Priority for House Homeland
The committee wants to broaden DHS’ authority to kick questionable contractors off government networks.
Nextgov
Trump Picks Marine Vet To Take Over Veterans Affairs IT
If confirmed, James Gfrerer would step into a difficult job, as IT is at the center of VA’s mandate to modernize.
Tech
Who Should Pay for the Mistakes on NASA’s Next Big Telescope?
The space agency has always coughed up the extra cash, but some politicians wonder if the contractor responsible for major errors should pitch in.
Nextgov
NASA Wants to Know If Space Travel Affects Plant and Animal Evolution
The agency is laying the groundwork for long-term human missions to the Moon, Mars and beyond.
Nextgov
Bill Would Force Agencies to Honor FedRAMP Authorizations
The FedRAMP Reform Act would codify the program, as well as the “authorize once, use many” mantra.
Nextgov
Shoddy IT is Limiting FEMA's Ability to Respond to Disasters, IG Says
Some of the outstanding recommendations go back to 2005, just after Hurricane Katrina.
Nextgov
NSA Hasn’t Implemented Post-Snowden Security Fixes, Audit Finds
The spy agency also fell short on numerous information security requirements, according to its first public audit overview.
Nextgov
Bidding Begins for Pentagon's Controversial $10 Billion War Cloud
Despite some industry clamor, the Defense Department will stick to a single cloud provider for its JEDI cloud contract.
Nextgov
Defense Department will Implement Anti-Spoofing Email Protections, CIO Says
The DMARC protections are already required for civilian agencies.
Nextgov
NIH Partners With Google Cloud to Speed Up Medical Breakthroughs
The move is part of the agency's STRIDES initiative, which gives researchers more access to cloud tools.
Nextgov
Portal Lets Immigration Agency Deliver FOIA Responses Digitally
Filers can ditch their CD drives.
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