Management

Know Which Public You Are Serving

Are we talking about the customer, taxpayer, citizen or something else?

Management

The ROI of Culture

How your agency’s culture can boost productivity, attract top talent and cut hiring costs.

Management

Making Government Easier to Understand

Annetta Cheek and the Center for Plain Language look to eliminate jargon and overly complicated government communication.

Management

How I Lead: Empowering the Air Force’s Executive Team

‘Combat civilian’ Veronica Hinton learned how to delegate on the front lines.

Management

When Government Pays for Success, Not Services

Pilot projects tie contractor payments to target outcomes rather than completed work.

Management

What to Do When You Become Your Co-Workers' Boss

How to avoid retribution when your peers become subordinates.

Management

The Dark Side of Emotional Intelligence

In some jobs, being in touch with emotions is essential. In others, it seems to be a detriment. And like any skill, being able to read people can be used for good or evil.

Management

How USAID and Science Agencies Tap Data to Forecast Famine

Early warning network helps program leaders direct aid where it’s needed.

Management

Can Good Leadership Skills Be a Bad Thing?

Every strength becomes a weakness when overused, so find the right balance.

Management

How VA Is Using Big Data to Keep Patients Out of the Hospital

Doctors combine assessment tools and analytics to address high-risk cases early.

Management

Must-Reads in 2014: Agency Strategic Plans

Don’t overlook this treasure trove of useful information about performance and cross-agency goals.

Management

The Complete Guide to Negotiating a Raise

The science and psychology of negotiating for a heftier paycheck.

Management

Can You Save the Whales With a Smartphone?

NOAA's Whale Alert mobile app can keep mariners from striking the endangered North Atlantic right whale.

Management

The Complete Guide to the Standing Office

How to combat the effects of sitting on the job.

Management

Sending Out an SOS in the Workplace Rankings

Best Places to Work survey shows pay freeze, furloughs and budget cuts are having real consequence.

Management

Sesame Street Is Using Cookie Monster to Teach Kids to Become Executives

The children's program hopes to teach important skills such as the ability to make decisions and regulate behavior.

Management

Leaders Do Matter -- But When Does Their Gender Matter Too?

Countries with ethnic diversity often have slow economic growth -- unless there is a woman in charge.