Management
How We Can Avoid Escalating Arguments
When we get escalate arguments, it's not usually based on strategy. Here's how slowing down can help us avoid making conflicts worse.
Management
Creating a Critical Mass of Talent and Resources
There are people at all levels of government experienced in using behavioral science to improve program effectiveness. Officials need to seek them out.
Management
To Cope with Stress, Change How You Think about It
Is stress always bad for us? This video explains how to cope with stress in ways that can help you use it to your benefit and avoid its downsides.
Management
Why Your Agency Should Have an Evaluation Policy Now
It’s necessary to comply with the Evidence Act, but it also provides a critical foundation for making the most out of the new law.
Management
Nudge in the City: Using Science to Improve Public Services
Cutting-edge technology is nice, but sometimes just changing the size of a mailing envelope can determine whether a program is successful.
Management
8 Ideas to Help You Regain Control at Work
It’s great to be busy, but excessive busyness comes from a flawed approach to your situation.
Management
What Multiple Sclerosis Has Taught Me About Life and Managing Myself
The things that have worked for me will work for you, whatever is going on in your life.
Management
Buzzword Alert: Incentivization is the New Innovation
Simple shifts in strategy and thinking can help leaders improve employee engagement.
Management
After Federal Officials Sent Letters to Over-Prescribing Docs, Prescriptions Fell and Patient Safety Rose
A small office at GSA is helping agencies apply behavioral science to reap big improvements in program effectiveness.
Management
People Don’t Always Behave Rationally—Agencies are Learning to Plan for That
Officials are increasingly leveraging the power of behavioral science to enhance program performance.
Workforce
Your Brain Doesn’t Recharge If You Use Your Phone On Break
Participants who took phone breaks experienced the highest levels of mental depletion.
Management
One Communication Superpower We Should All Strive to Cultivate
It would be convenient if the Vulcan mind-meld were a real thing, but it’s not.
Management
The Opportunity Agencies Should Seize
Federal agencies are now required to produce learning agendas. Here’s how to make them useful.
Management
Decoding the Language of Behavioral Science for Government Officials
Before the techniques can be used to improve program outcomes, it’s helpful if we can agree on what the terminology actually means.
Management
When It’s Time for You to Go
The decision to leave public service isn’t easy. Two former federal executives offer five lessons before making the leap.
Management
How to Improve the Performance Appraisal Process
The federal practice of issuing uninformative mid-year reviews followed six months later by year-end appraisals is both painful and ineffective.
Management
Viewpoint: Look to VA to See the Future of Government Performance and Results
Just posting more data won’t improve agency operations.
Management
Four Leadership Takeaways from Ash Carter
The former Defense secretary has important advice for both political and career executives.
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