Management
Use Data, Not Assumptions, to Improve the Customer Experience
Agencies misunderstand their customers when datasets are not integrated or widely shared.
Management
What Makes People So Frustrated About Their Paychecks?
For many white-collar workers, getting a raise isn’t about the extra money but about feeling confident that they aren’t getting cheated.
Management
Do You Really Know Who You're Dealing With?
Don't make assumptions -- they could get you in trouble.
Management
It’s Time to Rethink Business Training for the SES
Nearly half of senior Army civilians say they lack the business skills to be fully successful executives.
Management
Reforming IT, Dealing With Misconduct, Raising Pay and More
Rep. Gerry Connolly discusses critical issues affecting federal operations.
Management
The Best Judge of An Employee's Ideas Isn’t a Boss, but Coworkers
Creators just have a better sense of what will succeed.
Management
Scientists Believe Coffee Can Help Protect From Liver Disease
Researchers find risk of cirrhosis is 22 percent lower after one cup of coffee per day and 43 percent lower after two cups.
Management
Transforming Federal Financial Reporting and Auditing
A former comptroller suggests 10 reforms that would produce more meaningful data.
Management
Flint and the Case for Open Government
The paternalistic approach to government has run its course.
Management
Hidden In the Partisan Budget Divide: An Agreement on Evidence-Based Policy
So far, much of this has flown below the radar.
Management
The Exercise Regime That Gives You a Healthier Brain
Not-to-intense running helps create new neurons.
Management
For a Successful Federal Career, You'll Need These 5 Things
If you are considering a future in government, or if you already work here and want to be more successful, you'll need to develop these five qualities.
Management
Making Taxpayer Dollars Deliver
President Obama’s final budget puts a stake in the ground for his long-running agenda to inject the use of data and evidence into budget, policy, and operational decisions.
Management
The Same Behaviors That Spell Academic Success Can Backfire at Work
Women who face the biggest challenges in senior-level positions have often been star pupils in school.
Management
How to Tame the Software Beast
Veterans of the United Kingdom’s category management campaign offer support and encouragement to agencies and OMB.
Management
Government’s IT Problem is Not Limited to Systems
If the technology is obsolete, the employees who maintain it are dinosaurs. Replacing them will require a new approach to pay.
Management
Risk-Intolerant Acquisition Processes Are Hurting Innovation
A new study shows there are steps agency leaders can take.
Management
Training Future ‘Lady Bosses’
A woman in Reno wants to instill an entrepreneurial mindset in girls.
Management
The Diversity Advantage
A study of 22,000 organizations finds a link between having women in leadership roles and profitability.
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