It’s a Big Country

The question is whether central or regional offices are the best way to run programs.

• Brian Friel
• April 27, 2005

Singling Out Veterans

• Brian Friel
• April 15, 2005

Singling Out Veterans

Tension overflows as managers look for ways to hire without feeling hamstrung.

• Brian Friel
• April 6, 2005

Conference Burnout

• Brian Friel
• April 1, 2005

Conference Burnout

Big meetings might not be worth the cost.

• Brian Friel
• March 23, 2005

Accepting Injustice

• Brian Friel
• March 15, 2005

Budget proposal spurs agency chief to seek early retirement

Rehabilitation Services Administration chief Joanne Wilson, who submitted her resignation on Feb. 8, said she "could not follow the administration's lead."

• Brian Friel
• March 11, 2005

Accepting Injustice

Why feds tolerate bad behavior from the boss.

• Brian Friel
• March 2, 2005

Just Say No to Slogans

• Brian Friel
• March 1, 2005

Education secretary aims to move No Child Left Behind forward

• Brian Friel
• February 18, 2005

Just Say No to Slogans

Agency campaign jingles are meant to motivate employees, but they’re just silly.

• Brian Friel
• February 16, 2005

Merit vs. Race

• Brian Friel
• February 1, 2005

Merit vs. Race

Performance rating numbers don't always tell the real story.

• Brian Friel
• January 25, 2005

How Am I Doing?

Keep employees in the know with performance goals.

• Brian Friel
• January 5, 2005

The Art of Show and Tell

• Brian Friel
• January 1, 2005

It Takes a Bureaucracy

Defining and serving the government customer isn't as simple as it sounds.

• Brian Friel
• December 1, 2004

It Takes a Bureaucracy

• Brian Friel
• December 1, 2004

Culture Check

It's like trying to describe the emperor's new clothes.

• Brian Friel
• November 3, 2004

Culture Check

• Brian Friel
• November 1, 2004

Between the Lines

Lessons government managers can learn from the daily headlines.

• Brian Friel
• October 20, 2004