Tech

VA’s head of AI sees his role as a ‘bridge’ to future use

Meet the Department of Veterans Affairs CAIO Charles Worthington. He envisions a future where AI components are built into standard technology and software.

Tech

VA is updating its AI suicide risk model to reach more women

The department is looking to add military sexual trauma and intimate partner violence as risk factors for suicide in its predictive model for identifying veterans at high risk of self-harm.

Oversight

HHS to crack down on providers blocking access to electronic medical records

The Health and Human Services Department has received more than a thousand claims of blocked or stymied access to electronic health record information in recent years.

Tech

Inside VA’s drive to offer rideshare services to vets

Since its launch in January 2022, the Veterans Health Administration’s rideshare program for veterans in need of medical-related transportation has provided more than 438,000 rides.

Tech

VA officials say they can finish the digital GI Bill platform without more delays, cost overruns

Rep. Derrick Van Orden, R-Wis.,​​ said the Department of Veterans Affairs is “batting zero” when it comes to finishing major IT modernization projects on time and within budget.

Tech

VA offers veterans nationwide access to emergency telehealth care

The department said the new tele-emergency care resource will allow veterans to connect with clinical triage nurses for timely medical evaluations.

Tech

Agencies score a record number of A's on the latest Federal IT Acquisition Reform Act scorecard

GAO Information Technology and Cybersecurity Director Carol Harris said the biannual review has saved the government a total of roughly $31.4 billion since it first began in 2005.

Management

Veterans Crisis Line looks to balance anonymity with location tools

Matthew Miller, the executive director of VA’s office of suicide prevention, said crisis line responders “want to be very careful how much we pursue information from the veteran, unless it's absolutely necessary to provide them with the highest quality care.”

Tech

Agencies have met all AI mandates for management and talent, watchdog says

The Government Accountability Office said agencies’ compliance with 13 key AI benchmarks in the 2023 executive order “is likely to increase AI expertise in high-priority areas quickly and more efficiently.”

Oversight

Cost of VA’s Digital GI Bill has nearly doubled amid delays and contract challenges

The agency’s Office of Inspector General said in a new report that initial contract requirements for the Digital GI Bill platform “were unclear and included unrealistic expectations.”

Tech

AI can help FOIA offices combat onslaught of bot-powered requests, report says

According to a report from software firm OPEXUS, 93% of FOIA officers believe “AI has a key role to play in helping to review, sort and deduplicate requests.”

Management

VA should offer more support for Veterans Crisis Line personnel, watchdog says

VA’s Office of Inspector General found that the Veterans Crisis Line successfully prepared for the launch of the streamlined “988 then press 1” call option for those in crisis but strained supervisors’ ability to guide responders.

Management

VA hopes new antifraud tools will help veterans identify, report common scams

Veterans lost $350 million in scams targeting former service members in 2023, according to a government report.

Tech

VA launches a new platform to help veterans identify and report scams

Scammers have increasingly targeted veterans and their beneficiaries, particularly after the PACT Act expanded benefits and health services for retired service members.

Defense

DARPA hires Twitter whistleblower to serve as its CIO

Peiter “Mudge” Zatko — the former security head of then-Twitter who alleged that the platform was overlooking critical security flaws — will be returning to DARPA after almost a decade away in the private sector.

News

VA launches revamped burn pit registry with automatic enrollment

The upgraded database of veterans exposed to toxic pollutants and trash burn pits came after “extensive feedback” showed the platform was difficult for many retired service members to navigate.

Tech

Congressional agencies report progress on AI adoption

The House Administration Committee said in the new report that it is also focused “on applying the House’s AI guardrails to the acquisitions process.”

Tech

Treasury’s funding request for IRS cloud tech far outpaces other civilian agencies, report says

Treasury’s request is the largest out of a combined federal civilian total of almost $9 billion for cloud-related programs in their fiscal year 2025 IT budget requests.

Tech

HHS reorg seeks to streamline tech and cyber policy

A new assistant secretary post will consolidate management of technology, data, AI and health IT.

Management

Cost overruns and delays plague VA’s new integrated financial management system

The rollout of VA’s modernized financial management and acquisition system has been affected by delays in the department’s new electronic health record system, since “multiple deployments” depend on the EHR’s launch at medical facilities.