Author Archive

Laura Jakli

Junior Fellow, Harvard Society of Fellows, Harvard University
Workforce

To Get People the Help They Need from the Government, Postcards May Be the Answer

Government agencies are setting up new websites and phone hotlines to provide information. But those might not be the best ways to engage with people who need help the most.

  • Katerina Linos, Laura Jakli and Melissa Carlson, The Conversation
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