Insights

Route Fifty: 2016 Top Management Challenges for State & Local Government - Complete Findings

A new survey of 928 leaders shows that state & local government employees are most concerned about human capital issues in their organization.

Insights

New “Yelp for Government” Is a Five-Star Idea

The government's new partnership with Yelp is a promising development for federal customer experience.

Insights

Only 35% of Federal Employees Are Fully Prepared for Long Term Care Costs

The bulk of the federal workforce is uncertain about managing long term care costs. Careful planning and consideration can get employees on track toward retirement financial stability.

Insights

Only 3 Out of 10 Federal Employees Factoring Long Term Care into Retirement Considerations

With the retirement wave approaching, it is more important than ever that federal employees begin mapping out their long term care options.

Insights

Nearly 8 in 10 Feds Have Had Experience with Long Term Care

More than half of feds have been, are, or expect to be caregivers. Are you one of them?

Insights

Three States Engaging in Data-Driven Innovation

The public sector is channeling the power of data analytics toward health, security, and beyond.

Insights

Defense One National Security Survey: September 1, 2015

A new survey of 465 national security professionals suggests widespread doubts on the U.S.-led campaign to defeat the Islamic State and the Obama Administration's signature nuclear agreement with Iran.

Insights

Agencies Face Technological and Human Challenges in Strengthening Customer Experience

In order to successfully improve federal customer service, agencies need to take a nuanced, multi-faceted approach to implementing reforms.

Insights

Feds Think They’re Solid on Customer Service. The Public Isn’t So Sure.

Organizations are starting to recognize the importance of positive federal customer experience, but according to GBC’s latest report, achieving it is still very much a work in progress.

Insights

Defense-in-Depth May Be Our Best Bet for Industrial Control Systems Cybersecurity

Our outdated mode of cybersecurity is putting U.S. critical infrastructure at grave risk - implementing a streamlined defense-in-depth strategy could allow for more successful deterrence and recovery.

Insights

Top Barriers to Federal Digitization are Budget and Security Concerns

Digital government is the future. What can federal agencies do to speed their progress to the finish line?

Insights

Federal Agencies Still Have Work to Do in Incorporating a Full Range of Digital Tools

Despite efforts to digitize the federal workplace, organizations are still lagging in their employment and diversification of digital tools and services.