Author Archive
Shelley H. Metzenbaum
Shelley H. Metzenbaum was the founding president of the Volcker Alliance. Before that, she served as former associate director for performance and personnel management at the Office of Management and Budget, where she was responsible for setting and implementing the Obama administration’s approach to improving the performance of federal programs. Follow her on Twitter: @Smetzenbaum
Shelley H. Metzenbaum was the founding president of the Volcker Alliance. Before that, she served as former associate director for performance and personnel management at the Office of Management and Budget, where she was responsible for setting and implementing the Obama administration’s approach to improving the performance of federal programs. Follow her on Twitter: @Smetzenbaum
Management
A Missed Opportunity: The Problem With Ignoring Government Performance Information
Federal agencies’ quarterly performance updates, short- and long-term strategic plans, and annual performance reports deserve more attention.
- Shelley H. Metzenbaum
Management
Restore Program Performance Data to the President’s Budget
The Trump Administration’s guidance to remove the data from the president’s budget is counterproductive—federal agencies should be increasing their use of performance information to improve results.
- Jed Herrmann and Shelley H. Metzenbaum
Management
Memo to the President: Performance Accountability, Evidence and Improvement
Bipartisan reflections and recommendations for the next administration.
- Shelley H. Metzenbaum and Robert Shea
Management
It’s Time to Cut the Long Lines for Government Services
Nobody likes to wait for service, but we seem to reserve a special level of ire when waiting for government services. There’s a way to change that.
- Shelley H. Metzenbaum
Management
OPM Could Significantly Improve Hiring, But Will It?
The Competitive Service Act provides an opening to help agencies quickly find highly-qualified job candidates.
- Shelley H. Metzenbaum
Management
Obama’s Final Budget Holds Some Surprising Hidden Pearls
Data on issues as varied as crime, disposable income, and heavy drinking offer valuable insight into what’s working and what isn’t in government.
- Shelley H. Metzenbaum
Management
Rethinking Federal Grants Management: From Oversight to Insight
Taxpayers should get a better return on their $600 billion annual investment.
- Shelley H. Metzenbaum
Management
New Year’s Resolution: Use Goals and Measurement, But Wisely
Targets shouldn't create new problems.
- Shelley H. Metzenbaum
Management
Goal Power: Use It, or It’s Useless
If cross-agency priority goals are viewed as an annoying requirement, they won’t work.
- Shelley H. Metzenbaum
Management
Measuring Success: Will It Play in Peoria?
Small-scale testing of government performance has large-scale payoffs.
- Shelley H. Metzenbaum
Management
Without Users, Performance Measurement Is Useless
Getting meaningful metrics to the right people drives improvements.
- Shelley H. Metzenbaum
Management
Why Agencies Need More Flexibility to Retain Retiree Expertise
Phased retirement holds great promise, but one approach will not fit all.
- Shelley H. Metzenbaum
Management
Untying the Knots in the Federal Hiring Process
Much can be done to help agencies share expertise and attract young talent.
- Shelley H. Metzenbaum