Author Archive

William D. Eggers

William D. Eggers

Bill Eggers is the executive director, Deloitte Center for Government Insights and has been an author, columnist, consultant, and popular speaker for more than two decades. He is a leading authority on government reform and is responsible for research and thought leadership for Deloitte’s public sector industry practice. His new book, Delivering on Digital: The Innovators and Technologies that are Transforming Government, will be published in June 2016. His eight other books include The Solution Revolution: How Government, Business, and Social Enterprises are Teaming up to Solve Society’s Biggest Problems (Harvard Business Review Press, 2013, which was named to 10 “best books of the year” lists. Bill’s commentary has appeared in dozens of major media outlets, including the New York Times, Wall Street Journal, and the Washington Post.
Bill Eggers is the executive director, Deloitte Center for Government Insights and has been an author, columnist, consultant, and popular speaker for more than two decades. He is a leading authority on government reform and is responsible for research and thought leadership for Deloitte’s public sector industry practice. His new book, Delivering on Digital: The Innovators and Technologies that are Transforming Government, will be published in June 2016. His eight other books include The Solution Revolution: How Government, Business, and Social Enterprises are Teaming up to Solve Society’s Biggest Problems (Harvard Business Review Press, 2013, which was named to 10 “best books of the year” lists. Bill’s commentary has appeared in dozens of major media outlets, including the New York Times, Wall Street Journal, and the Washington Post.
Management

6 Strategies for Transforming Citizen Service Delivery

President Biden wants to make it easier and more efficient to access critical government services. Here’s some ways to make that happen.

  • William D. Eggers
Management

10 Trends Reshaping Government in the Pandemic’s Wake

Agencies are seizing the opportunity to build for the future, and preparing for the inevitable crises to come.

  • William D. Eggers
Management

The Regulator of Tomorrow

The challenge isn’t just how to regulate new technologies. Technology is changing the capabilities of regulators themselves in ways not previously imagined.

  • William D. Eggers and Avijeet Sinha
Management

Three Capabilities Agencies Must Master to Succeed in Future Crises

As new technology, demographic shifts, natural disasters and pandemics lead to an increasingly uncertain future, government institutions must adapt.

  • William D. Eggers
Management

Government Workforce Management—Overdue for an Overhaul

Agencies are handicapped by outdated management rules—it isn’t a worker problem, it’s a system problem.

  • William D. Eggers and John O'Leary
Management

How to Cut Government Spending Without a Hiring Freeze

President Trump has instructed his Cabinet secretaries to cut their budgets by 5 percent next year.

  • Bruce Chew and William D. Eggers
Management

Key Questions for Regulators in an Era of Fast Technological Change

Agencies can no longer craft rules slowly and deliberately, and then expect to keep the results in place for decades.

  • William D. Eggers
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Management

Technology and Government’s Distributed Future

Connected devices are changing the way we do business, but our thinking will need to catch up to our tools.

  • Janet Foutty and William D. Eggers
Management

Customer Centricity and the Future of Human Services

Assessing individual needs improves results and cuts costs.

  • William D. Eggers and Tiffany Dovey Fishman
Analysis

NASA’s Ticket to Ride

Cuts in the space program cause the agency to rethink its role.

  • William D. Eggers and Paul Macmillan
Profile

The Silent Leader

The legacy of Dwight Ink shows the force behind making policy work.

  • William D. Eggers and John O'Leary
Management

The Silent Leader

The legacy of Dwight Ink shows career bureaucrats are the force behind making big policy ideas actually work.

  • William D. Eggers and John O'Leary
Management

Blueprint for Disaster

When Washington designs policies that can’t work, the results are grim.

  • William D. Eggers and John O'Leary
Viewpoint

Blueprint for Disaster

When Washington designs policies that can’t work, the results are grim.

  • William D. Eggers and John O'Leary
Featured eBooks
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Outlook

Networked Government

  • William D. Eggers and Stephen Goldsmith
Magazine

The Wonder Down Under

When it comes to innovative government management, New Zealand has led the way. Now American reinventors are trying to learn from the Kiwi example.

  • William D. Eggers
Magazine

Turning a Profit

When it comes to innovative government management, New Zealand has led the way. Now American reinventors are trying to learn from the Kiwi example.

  • William D. Eggers