Management

Tech Woes Still Trouble OPM, Watchdog Says

While a solution appears to be in play for the agency's budget shortfall, deficiencies in the tech workforce remain a cause for concern.

Tech

Biden Touts Launch of Student Loan Forgiveness Website

More than 8 million people applied on the beta version of the site over the weekend, officials said.

Management

IRS Alerts Low-Income Americans to Claim Expiring Tax Credits

The push comes as Code for America updated its tax tool to simplify the process for claiming the earned income tax credit.

Tech

The Labor Department and USPS Team Up on ID Proofing

A pilot project set to launch in 2023 will see the Labor Department and the Postal Service teaming up to help unemployment insurance applicants verify identities on behalf of participating states.

Management

National Archives Plans Customer Service Research

The National Archives and Records Administration says that a new research agenda will help it understand what people who use the archives need, want and expect–and how the agency can meet those demands.

Management

The White House Wants to Make Food Assistance Programs Easier to Use -- and Tech Plays a Big Part

Modernization and customer experience goals are folded into a new White House National Strategy on Hunger, Nutrition and Health that was released Tuesday.

Workforce

Can Apprenticeships Help Address the Cyber Workforce Gap?

The push comes as part of the Labor Department's cybersecurity apprenticeship sprint, which it launched with the Commerce Department over the summer.

Oversight

The Labor Department Evolves Its Efforts to Help States Deliver Unemployment Insurance

A pilot project meant to give the federal government a more central role in unemployment insurance delivery, is raising questions inside the Department of Labor and in Congress about the role of identity verification and enforcement authority over states in the system.

Management

Senators Are Floating a Plan to Authorize Local-level Federal Executive Boards

The bipartisan Improving Government Efficiency and Workforce Development through Federal Executive Boards Act is designed to strengthen the workforce development activities of the boards.

Management

Once Again, Lawmakers Ask if It's Time to Codify the Federal CIO Role

Federal CIO Clare Martorana told a House panel about the importance of involving technologists in decision-making early and often.

Workforce

Treasury Chief: IRS Modernization is Coming Soon

Janet Yellen laid out workforce and modernization priorities for the IRS during remarks on Thursday as the IRS looks to spend the $80 billion infusion from Congress over the next decade.

Management

OMB's 'Learning Agenda' Looks to Drive Government Innovation

The learning agenda, focused on the federal workforce, government service delivery and equity, is meant to spur research across government silos and spark innovation, according to the Office of Management and Budget.

Workforce

Agencies Probe AI's Impact on the American Workplace

The top official at the Department of Labor's Office of Federal Contract Compliance Programs said that government contractors have an "especially important role to play" in ensuring that automated technology in the workplace doesn't discriminate against qualified job-seekers.

Tech

A Cyber Workforce Strategy is Coming From the White House, Along With an Implementation Body to Make Sure it Works

The Office of the National Cyber Director has a workforce plan in development that looks to address public sector and private sector gaps in the cybersecurity profession.

Workforce

The White House's Cyber Office Seeks a Workforce Lead

National Cyber Director Chris Inglis said Wednesday that the cyber workforce problem is a top priority.

Tech

Housing Agency Didn't Complete Cyber Orders from DHS, Report Says

The agency said that some of its websites failed to comply with binding operational directives from the Department of Homeland Security.

Tech

OMB Looks to Update Federal Race and Ethnicity Data Standards

The government's chief statistician put out a call for input via newly announced listening sessions as part of OMB's work to update federal race and ethnicity standards.

Management

OMB Prioritizes Customer Service in Budget Planning

The inclusion of customer experience and service delivery priorities in budget preparation guidance from OMB will likely get the attention of agencies as they prepare their budget requests for the next fiscal year, experts told FCW.

Management

A Much-Hyped Effort to Help DHS Land Cyber Talent is Slow to Make Hires

So far about four hires have been made under the Cybersecurity Talent Management System, with the agency hoping to make offers to 150 new cyber specialists by the end of September.

Tech

How the VA’s Adoption of Login.gov is Going

The agency is standing up in-person identity proofing to help veterans who struggle to go through the identity proofing process online because of a lack of connectivity or existing digital credentials.