Workforce
Solarium Successor Wants the White House to Lead on Cyber Workforce Strategy
One recommendation: establish cyber excepted service authorities, like the Department of Homeland Security's newly launched cyber hiring initiative, government-wide.
Management
USDA Launches Outreach Project for a Key Nutrition Program
The WIC program struggles with participation and retention rates, but a new push is afoot to identify eligible recipients.
Tech
After 7 Years, DHS's New Cyber Talent System Boasts Just One Hire
Officials at the Homeland Security Department say that change management efforts will help scale the Cybersecurity Talent Management System.
Workforce
Federal Call Center Workers Strike Over Pay, Healthcare Costs
Employees at Maximus call centers working on Centers for Medicare and Medicaid Services contracts, conducted a two-day strike this week seeking pay and better healthcare coverage.
Management
The Labor Department Wants to Staff Up Worker Protection Agencies
Some of the department's worker protection agencies, like the Office of Federal Contract Compliance Programs, also have a role to play in rolling out the Bipartisan Infrastructure Law, Labor Secretary Marty Walsh told lawmakers.
Workforce
OPM Issues Guidance on Implementing a Trump-era Hiring Policy
The U.S. Digital Service has also been embedding in agencies to help build internal competency-based hiring abilities in federal agencies.
Tech
Federal CIO: The Tech is 'The Easy Part' of Improving Customer Service
Blockers to implementing service improvements frequently center around policy and process requirements, top tech officials said at the Code for America Summit on Tuesday.
Tech
The Postal Service Should 'Act Swiftly' To Scale Up Identity Services, IG Says
USPS is working with the General Services Administration on more in-person options for Login.gov, according to a new whitepaper from the U.S. Postal Service's Inspector General.
Tech
ICE Has Assembled a 'Surveillance Dragnet' with Facial Recognition and Data, Report Says
Immigration and Customs Enforcement has used facial recognition to search through the driver's license photos of one in three adults in the U.S., according to a new report by Georgetown Law's Center on Privacy and Technology.
Oversight
Senate Bill to Train Acquisition Workforce on AI gets House Counterpart
The AI Training Act, which passed the Senate last December now has a House companion from Reps. Carolyn Maloney (D-N.Y.) and James Comer (R-Ky.).
Management
Measuring Administrative Burden
Recipients have to invest time and energy to obtain government services and the burden of compliance can take a toll, especially in marginalized communities.
Tech
How GSA is Remaking USA.gov
The revamped "federal front door" won't be a mere portal—users will be able to complete end-to-end government services on the USA.gov website.
Oversight
IRS Balks at Public Free-file Suggestion From Government Watchdog
The Government Accountability Office thinks the IRS should identify and create more free-filing options for taxpayers, but the IRS says that it "does not believe a public free-filing option would significantly improve the taxpayer experience."
Workforce
The State Department Is Tapping an Assessment-Based Hiring Process for Data Scientists
The department hit its applicant cap in one day after posting a job listing seeking 50 data scientists.
Tech
The White House Is Looking to Focus Service Delivery Around 'Life Events'
The Biden administration is fleshing out a plan to organize government services around the needs of Americans and not around agency org charts.
Tech
SSA Beta Launches Redesigned Website
The Social Security Administration is collecting feedback on a website redesign before using it to replace the agency's current website later this year. A major goal: making it all less confusing.
Oversight
House Panel Launches Probe Into ID.me
The Committee on Oversight and Reform wants information about the identity verification company. At least nine other federal agencies and 30 state governments also use the service, the committee says.
Management
White House Takes Aim at Administrative Burdens
The Office of Management and Budget wants agencies to cut down on administrative burdens people have to endure to get government benefits. It's using the 1995 Paperwork Reduction Act to do it.
Tech
OPM Unveils a New Toolkit for Agencies to Hire Cyber Talent
A new resource hub from the Office of Personnel Management outlines what benefits agencies might be able to offer to fill cyber positions.
Tech
IRS Aims to Clear Backlogged Tax Returns by the End of Year
As of March 18, the backlog of unprocessed paper tax returns was at nearly 15 million but IRS Commissioner Charles Rettig told lawmakers that he wants to get that to a “healthy” level.
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